Frequently Asked Questions
Artwork Guidelines
- Please ensure that all images are embedded and fonts are outlined. Your image must fit inside the image area (the red dashed lines).
- Provide plenty of bleed if the background is patterned or coloured.
- Leave the template flat as we use specialised software to warp it and generate a 3D visual for your final approval.
- Save the file in hi-res pdf format (without flattening the guide lines as part of the design).
- Please provide your artwork in CMYK.
How to order our Custom Coffee Cups in a few easy steps!
Step 1: Place Your Order and Make Payment
- Begin your custom cup journey by placing your order on our website. Select the type and quantity of cups you need, and proceed to checkout to make the payment.
Step 2: Add Your Design to Our Downloadable Templates
- Download the appropriate template for your cup size and style from our website. Add your unique design to the template following our guidelines, and upload the completed design to our platform. Alternatively, you can email your design to us at sales@cupsgalore.com.au.
Step 3: Need Help Designing Your Cup?
- If you need assistance with your cup design, our in-house graphic design team is here to help. Provide us with your logo (AI or EPS format) and any high-resolution images, and we’ll create a design that meets your specifications.
Step 4: Setup/3D Cup Modelling and Proofs
- Once we receive your design, our team will create a 3D model of your cup and provide digital proofs. Review and approve the proofs to ensure your design is perfect before we proceed with production.
Step 5: Delivery
- After your design is finalized, we’ll start the production process. Your custom cups will be delivered to you using our reliable courier services, complete with tracking information for your convenience. You can also arrange your own transport if preferred.
Tight deadline? Talk to us about our Quick Turn around options!
OTHER FREQUENTLY ASKED QUESTIONS
What is the minimum Order quantity for branded coffee cups at Cups Galore?
Our minimum order quantity for custom printed coffee cups is 500 cups. This ensures high-quality production and allows for custom branding tailored to your business.
What is the typical delivery time for custom branded coffee cups?
Most custom orders are delivered within2-3 weeks, depending on the size and customization of the order. Rush services are available for quicker turnaround times.
Can I get my custom coffee cups delivered faster with a rush service?
Yes, we offer a rush production service for urgent orders. Get in touch with our team to discuss your needs and we’ll ensure fast production and delivery.
What customization options are available for branded coffee cups at Cups Galore?
You can choose from a variety of finishes such as matte, gloss, or textured. We also offer full-color printing to match your brand's exact colors and design.
How does the design process for custom branded coffee cups work?
Simply provide your branding materials and we’ll create a digital proof for approval. Once approved, your custom coffee cups will be produced to meet your exact specifications.
Where are Cups Galore custom coffee cups manufactured?
All our cups are manufactured in Australia to ensure the highest quality and fast shipping times across the country. We use eco-friendly materials to create our products.
Can you send samples of your custom coffee cups?
Yes, we can provide samples of branded coffee cups so you can see the quality and design before placing a full order. Contact us for more details on how to receive samples.
What sizes of custom coffee cups can I order?
We offer a range of sizes, including 8 oz, 12 oz, and 16 oz coffee cups. These sizes are perfect for hot beverages, whether for takeaway or in-store service.
What kind of customer support can I expect from Cups Galore?
At Cups Galore, we provide dedicated customer support to assist you through every step of the ordering process. Whether you need help with design,ordering, or delivery, our team is here to support you.
Can Cups Galore help with marketing and branding support for my custom coffee cups?
Yes, we can assist with marketing and branding support by offering custom design services and strategic advice on how to best use your branded coffee cups to promote your business.